Privacy Policy

The Heart & Mind Collective

The Heart & Mind Collective is committed to protecting your privacy and handling your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles.

What Information We Collect

We may collect personal information including:

  • Name

  • Contact details (phone, email)

  • Information provided in enquiry forms

  • Health information relevant to providing psychological services

How We Collect Information

We collect information when you:

  • Complete a website enquiry form

  • Submit a Meta (Facebook/Instagram) lead form

  • Contact our practice directly

  • Engage in psychological services

How We Use Your Information

We use your information to:

  • Respond to enquiries

  • Arrange appointments

  • Provide psychological services

  • Communicate with you regarding our services

We do not sell or share your personal information for marketing purposes.

Storage and Security

Personal information is stored securely using practice management systems and secure digital platforms. We take reasonable steps to protect information from misuse, loss, or unauthorised access.

Third Party Platforms

If you submit your details via Meta (Facebook/Instagram), your information is also subject to Meta’s privacy policy.

Access and Correction

You may request access to or correction of your personal information by contacting us.

Contact

If you have questions about this policy, please contact:

The Heart & Mind Collective

admin@heartandmindcollecive.com.au

02 4327 9435